Effective starting: September 2023
Stepsize Ltd (company number 10012522) is registered in England and Wales (“Stepsize”, “us”, “we”, or “our”) and operates https://stepsize.com/, https://stepsize.app, https://app.stepsize.com, and any associated subdomains (the “Site”), the Layer desktop application (“Layer”), JetBrains (https://plugins.jetbrains.com/plugin/14515-better-todos-by-stepsize) (the “Tech Debt Tracker“), the Better Git Blame Atom package https://atom.io/packages/better-git-blame (the “Editor Plugin”), and Stepsize AI, Collectively referred to as our “Products” or “Services”.
Cookies are files with small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer or device's hard drive. Like many sites, we use cookies to collect information. This helps us to provide you with a good experience when you use our services ("Services") and also allows us to improve our Services by analysing how you use them.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use our Services.
For additional information about cookies, please visit:
When we place cookie on your device these are called first party cookies. There are also third party cookies set by third party domains for various purposes.
Some cookies will stay on your device only for as long as you are accessing our Services during a single browsing session temporarily. These are known as session cookies.
Other cookies are stored on your device for longer periods to enable our Services to operate effectively. These are known as persistent cookies.
Some of the cookies we use are strictly necessary for our Services to operate effectively. Others are not strictly necessary but are used for a variety of purposes which are outlined below.
Stepsize may use cookies to improve your browsing experience, deliver analytical insights, and increase the overall performance of our Services.
These are cookies are essential for the operation of the Services and to help us to improve your user experience and cannot be switched off. They include, for example, cookies that enable you to log into secure areas of the Services or to help a webpage load quickly. They are usually only set in response to actions made by you which amount to a request for Services, such as setting your privacy preferences, logging in or filling in a form. You can set your browser to block or alert you about these cookies but some parts of the Services may not work. These cookies do not store any personally identifiable information.
Some cookies are necessary for the Products to work as intended. For example, we use cookies for authentication purposes when you return to use our Services and to remember your preferences such as your language or the region you are in. That means, for instance, that if you log in any of our Products, we will not request you immediately to log in or set your preferences again, but we will remember that you have already done so using a cookie. This cookie allows you to access other pages than the login page and therefore enables you to use the Product. If you do not allow these cookies some or all of the Services may not function properly.
These allow us to recognise and count the number of visitors on our Services and how long visitors stay for. We may use cookies to understand user behaviour to provide you and other users with more appropriate content and enrich your experience. For example, we may use cookies to see which pages you visit to provide you with relevant information and improve our Services. All of the information these cookies collect is aggregated and therefore anonymous.
These cookies record your visit to our website the pages you have visited and the links you have followed. We will use this information to make our Services and any advertising or marketing displayed on it more relevant to your interests. Cookies may be set through our site by our advertising partners. We may also share this information with third parties for this purpose. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Type | Cookie Name | Purpose | Expires |
| Strictly Necessary | auth0, a0:session, a0:state | Remembers your login, and is used to secure login. | 3 days |
| Functionality | intercom-*
| Used remembering past customer service interactions
| 10 months 3 days |
| Analytical insights or performance | __hr*, FPID, FPAU, FPLC, In_or, _ga, _ga* _gid,_hjl* , stepsize_sid | Get insights about page views visited, links clicked, to help us optimise our content and landing page. | Up to 1 year |
| Targeting | hubspotutk | Used to tie the page views to future activity on our websites & products | 1 year |
You can set your cookie preferences for our Services when you first land on our pages.
You may also control cookies by managing your browser settings. Most browsers allow you to control the types of cookies you allow or reject. Find out how to manage cookies on popular browsers:
If you use a smartphone, you can usually block Cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on. You should visit the support section of the website of your device for more information on how to do this.
If you reject cookies that require your prior consent, we will not use those cookies. If you withdraw previously given consent, we will no longer use those cookies and will delete them.
If you do not allow performance and functional cookies we will not be able to monitor the performance of our site when you have visited and some functionality and personalisation may not function properly. If you do not allow targeting cookies, you will experience less targeted advertising.
By deleting or blocking cookies through your browser that are strictly necessary for the function of our Services, it may not operate correctly and some areas may not be accessible.
Stepsize reserves the right to change this Cookies Policy at any time. We encourage you to review this Cookies Policy from time to time to stay informed about our cookies practices. However, if any significant changes come in place, you will be notified through your email or our Products.
If you disagree with any part of this Cookies Policy or its changes, you will need to stop using our Products and deactivate your account.
If you have any questions, concerns, or complaints regarding the way we collect and handle your personal data, please contact us by email at privacy@stepsize.com. Because email communications are not always secure, please do not include credit card information or other sensitive information in your emails to us.
Stepsize will take any privacy complaint seriously. Any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.